QUESTIONS BEFORE SETUP
Know what to ask. Know what is offered.
Use these answers to prepare an office phone conversation with AMP Telecom. Bring your own requirements to the scoped quote.
AMP Telecom offers AmpCortex, the cloud business phone system from Titanium Computing.
COMMON QUESTIONS
Questions for your office.
Who controls the phone settings?
AmpCortex has admin-controlled settings. An admin can manage company numbers, extensions and voicemail, including resetting voicemail PINs.
What does HIPAA-eligible infrastructure mean here?
AmpCortex is built on HIPAA-eligible Google Cloud infrastructure. Infrastructure eligibility does not establish that your practice meets its compliance requirements. Ask about your requirements in the quote conversation.
How can we track calls from marketing?
Use a marketing call-tracking number for each ad or listing you want to track, and see which number rang. Include those numbers in your quote request.
Is 911 registration part of the quote?
Yes. The quote scopes a registered 911 identity per person alongside users, company numbers, phones and voicemail. Share your registration needs with the team.
How is our office priced and set up?
Starts at $29 per user per month. Every customer gets a scoped quote, and the team sets up new customers after the quote. There is no self-signup or free trial.
What should a clinic or professional office ask about?
Describe your requirements and how your office handles calls. Ask about admin controls, HIPAA-eligible infrastructure, registered 911 identities and marketing call-tracking numbers as part of your scoped quote.
Where do existing customers sign in or get help?
Sign in at app.ampcortex.ai/login. Email [email protected] for AmpCortex product support. The separate AMP Telecom support portal remains at support.amptelecom.com.
YOUR NEXT STEP
Scope the system around your requirements.
Starts at $29 per user per month. Tell us about your team and get a scoped quote.