Call Queues place your callers in an ordered line until your next available employee can take the call.

How It Works

Simply put, it places your callers in a line in the order in which they called. When one of your employees is available to take a call, they are automatically connected to the first caller in line.

Practical Uses

• Handle a high call volume in an efficient and polite manner with a limited number of employees.
• Communicate to the caller that their call will be answered as soon as possible and in the order it was received.